Delivery Policy – GoShop with Febe
Shipping Destinations
GoShop with Febe ships products worldwide 🌏.
Free Shipping
Free shipping applies to orders shipped to Singapore, Malaysia, Hong Kong, and Macau, unless otherwise stated (e.g., certain products may exclude free shipping).
For all other countries, shipping fees will be calculated based on Hong Kong Post Office rates. Please contact GoShop with Febe to calculate the shipping fees before check out. Contact Us
Delivery Timeframe
International orders typically take 1–3 weeks for delivery.
Delays may occur due to customs clearance processes, which are beyond our control. GoShop with Febe is not responsible for any delays caused by customs or local postal services.
Order Processing
Orders are processed within 1–3 business days (excluding weekends and public holidays).
Once shipped, you will receive a tracking number (if available) via email.
Shipping Fees & Taxes
Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Shipping fees for non-free-shipping destinations are calculated based on weight and destination.
Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately with your order details.
We will assist in filing a claim with the shipping carrier, but GoShop with Febe is not liable for lost or damaged packages once handed to the shipping provider.
Contact Us
For any shipping-related inquiries, please contact us via:
GoShop with Febe reserves the right to update this policy at any time.