How to Track Your Order

1. Check Your Email:

Once your order ships, you'll receive a confirmation email titel "Order Shipped" provided you’ve entered your email address in the 'My Account Details' section.


For lightweight parcels (under 100g):

No tracking number will be provided.

You’ll receive a photo of the addressed parcel as shipping confirmation.


2. Track via Our Website 

Log in to your GoShop with Febe Account 

Go to "Order History" → Under "To Ship", click on your Order Number (e.g., #1035)

Scroll down to the Tracking Information section


Click the tracking number to view real-time updates on the courier’s website.


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3. Contact Us for Help

If your tracking isn’t updating or your package is delayed, message us via:

Contact Us Form